Privacy Policy E.S.A

www.eletricasustentavel.com.br

 

What type of information do we collect?

We receive, collect and store the information you enter on our website or provide us in any other way. In addition, we will collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect a lot of navigation information, including page response time, total time spent on certain pages, page interaction information and methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication); comments, feedback, recommendations and personal profile.  ​

 

How do we collect this information?

When you conduct a transaction on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions below only.  ​​

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Why do we collect this personal information?

We collect this Personal and Non-Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our users with ongoing customer service and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other non-aggregated and/or aggregated personal information, which may be used by us or our business partners to provide and improve our related services;

• To comply with all applicable laws and regulations.

 

Where do we store, use and share the personal information of visitors to this website?

Our business is hosted on the Wix.com platform. Wix.com provides an online platform that allows us to sell products and services to our customers. Your information may be stored in Wix.com’s database. Wix.com stores your information on secure, firewall-protected servers. Wix.com complies with the Payment Card Industry Data Security Standards (PCI DSS) and is recognized as a Level 1 vendor. PCI DSS is an information security standard for organizations or businesses that accept credit card payments. This standard helps create a secure environment by improving the quality of cardholder data and reducing credit card fraud.

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How do we communicate with visitors to our website?

We may contact you to notify you regarding your account, to assist you in resolving an issue related to your account, to resolve a payment dispute, to collect fees or debts owed, to conduct surveys and questionnaires, to provide updates about our company, or for any other reason necessary to review our agreement with you in accordance with local laws. To do this, we may contact you via email, phone, text message, and postal mail.  ​

 

How do you use cookies and other tracking technologies?

• To provide a great experience for your visitors and customers.

• To identify your registered members (users who have registered on your website).

• To monitor and analyze the performance, operation, and effectiveness of the Wix platform.

• To ensure that our platform is secure.

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How can visitors to your website cancel their subscription?

If you no longer wish us to collect your personal information, please contact us at (faleconoscoesa@gmail.com).

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it regularly.

Changes will be effective immediately upon posting on our website.

If we notice any material changes to this policy, we will notify you so that you are aware of what information we collect and how we use it. ​​​

 

Questions and Your Contact Information

If you have any questions about this Privacy Policy, or would like to access, agree to, or delete any information we have collected about you, please feel free to contact us by email (faleconoscoesa@gmail.com).